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Gemstones featured above are amethyst cabochons.

IMPORTANT NOTICE

All gemstones are shipped in transparent containers with tamper resistant seals.  All returns, exchanges and warranty claims require that the gemstones be returned in the original shipping container with the seal intact.

Please inspect your purchase upon receipt to verify that the shipping container has not been tampered with during shipment.

RETURNS AND EXCHANGES

     10-Day Return Policy:  If you are not satisfied with your purchase for any reason other than a warranty claim, you may return it to us within 10 days after receipt by you.  We will refund the purchase price and applicable sales tax, less costs of shipping .  Returns must be in the original sealed shipping packet.  All refunds will be charged back to your credit card.  For specific instructions on returns please contact us.  

     30-Day Exchange Policy:  If you are not satisfied with your purchase for any reason other than a warranty claim, you may return it to us for exchange within 30 days after receipt by you.  We will authorize store credit in a amount equal to the purchase price of the original gemstone and applicable sales tax, less costs of shipping.   Exchanges must be in the original sealed shipping packet.  For specific instructions on exchanges please contact us. 

WARRANTY POLICY

     Gem Depot warrants that all gemstones sold through this site, either on-line or otherwise, will be: 

(1) 100% natural material and not man-made or synthetic, unless expressly noted otherwise;

(2)  free from defects in workmanship or manufacture, but not free from  those defects which occur naturally within the gem material; 

(2) correctly identified as to gem type; and, 

(3) correctly identified as to weight, +/- 5%.  

     In the event a gemstone fails to meet one or more of these warranties, Gem Depot will, at its sole option, either: (1)  replace the gemstone with another stone which does meet these warranties;  or, (2)  will refund the purchase price, including all shipping costs and sales tax.  

     Warranty claims must be presented within 30 days after receipt by you of the gemstone.  Please inspect your purchase promptly upon receipt.  Merchandise must be in the original, sealed container, unless the defect could not have been discovered without opening the container.

     This warranty is in lieu of all other warranties - whether express, implied, or statutory - except to the extent such warranties may not be waived by the law of your state or country of residence at the time of sale.

 

 

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